Not at fault
- Towing and repairs arranged
- Replacement car, if eligible
- We chase the other insurer
- 130-second eligibility check
- 2Replacement car, if eligible
- 3Repairs and insurers handled
Not at fault?Hand the rest to us.
Replacement car if you're eligible, repairs booked, and we chase the other driver's insurer. You keep working.
- 24/7 accident line
- $0 excess for eligible claims*
- English + Chinese
Registered Australian company since 2022 · ABN 87 660 165 104 (ABN Lookup)
For eligible claims where liability is accepted or established, we seek reasonable costs from the at-fault party or insurer.* Costs and eligibility
- Replacement car
- DeliveredComparable car if eligible, delivered across Sydney. Subject to availability.
- Repairs
- BookedWe book the repairer and follow it through.
- Insurers
- HandledWe deal with the at-fault insurer.
Can we help? Three quick questions.
30-second check
0 of 3 answered
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How it works
Call or start online
Get everyone safe, then tell us where you are.
We arrange the tow
We assess the damage, then work out from the evidence who was at fault.
Replacement car, if eligible
If it wasn't your fault and you're eligible. Subject to availability.
We deal with the insurers
Where liability is accepted or established, we seek reasonable costs. Recovery isn't guaranteed.
Why drivers call us first
One point of contact
One team from tow to repair.
We deal with the insurers
We lodge, chase and keep you updated.
Door-to-door
Collection and delivery at an agreed location.
$0 excess*
*Eligible not-at-fault claims, confirmed first. Conditions apply.
What we can and can't help with
We can help when
- Another driver caused the accident.
- You have their details, or enough for us to identify them.
- The accident was in Greater Sydney, or your car can be brought here.
- You hold a current Australian licence.
Talk to us first when
- No other vehicle was involved.
- The other driver can't be identified or has no insurance. Options depend on the case.
- Replacement cars are for NSW use only, with a full licence (no L or P plates).
Not sure? Call 1300 255 588. We'll tell you straight.
Two ways we help
At fault
- We lodge and manage the claim
- Repairs coordinated
- Excess help where your policy allows
No login, no app. See your claim's stage with your reference and email. Track your claim
Common questions
All questions or call 1300 255 588.
Another driver caused it, say by hitting you from behind or running a red light. If you're eligible, we seek reasonable costs from them or their insurer.
If you're eligible and liability is accepted or established, we seek recovery of reasonable costs from the at-fault party or insurer. Recovery isn't guaranteed. We explain your obligations before you sign.
If it wasn't your fault and you're eligible, we arrange a comparable car for your reasonable needs while it's repaired or settled, subject to availability.
Depending on your policy, you may. We explain any limits before booking.
If you're not at fault and costs go to the other driver's insurer, you aren't claiming on your own policy for them. How your insurer treats it is up to them.
We'll take it from here.
Replacement car if you're eligible, repairs booked, and we chase the other driver's insurer. You keep working.
24/7 accident line
1300 255 588For eligible claims where liability is accepted or established, we seek reasonable costs from the at-fault party or insurer.* Costs and eligibility